Kiss Spas Canada, Charlotte Kiss

Firstly, Joanne Palma is a kind, reliable, and professional chemical engineer who consistently delivers exceptional results. With over 15 years in the hot tub industry, I have developed a passion for aromatherapy and understand the importance of proper water chemistry in spas. This led me to create a product that introduces natural fragrances into hot tubs without affecting pH, alkalinity, or the components of the hot tub. Despite my confidence in the product's quality, I needed certification and professional validation to assure hot tub retailers and consumers of its safety and effectiveness. That's when I hired Joanne Palma. She conducted thorough and detailed analyses of all four samples, providing me with credible data that I could present to consumers and retailers like Pioneer Pools and Beachcomber Hot Tubs.

Joanne's expertise has been instrumental in the success of my business. Her meticulous work and professional endorsement have given me the confidence to market my product with complete assurance. Without a background in chemical engineering myself, Joanne's experience, knowledge, and professionalism were invaluable in getting my product off the ground.

I am incredibly thankful for Joanne's assistance and highly recommend her to anyone needing product analysis or development support.

Joanne is a consummate professional with a degree in chemical engineering, and her work has exceeded my expectations. I am extremely happy with the end result and grateful for her help.